Will Custom Ink deliver my items on time?
Because we know how important reliable delivery is to you, we do everything we can to deliver your order by the dates shown in our Design Lab and at checkout. You can also see delivery schedules for our most popular products in our Delivery Calendar.
We fully expect orders will arrive by their quoted delivery dates, but during these challenging and evolving times, some orders may experience delays that are beyond our control. If we anticipate that there will be a delay in delivery, an Inker will be reaching out to you proactively.
We are committed to providing the best experience possible for you, and every order is backed by our 100% satisfaction guarantee. We will deliver high-quality products—products that look just like what you created on our site—on time. If there is ever any issue with your order, we’ll take care of it. That’s why we say “We’ll make it right, or we’ll make it right.” Learn more about our satisfaction guarantee.
We appreciate your patience and support. If you have any questions about your order, please contact us.
- Email us
- Call us at 800-293-4232